LEADER, CONFLICT MANAGEMENT AND STRESS

  • Marliza Oktapiani As-Syafi’iyah Islamic University, Jakarta-Indonesia
  • Hesti Azrina As-Syafi’iyah Islamic University, Jakarta-Indonesia
  • Ziyah Fadilatus Sya'ban As-Syafi’iyah Islamic University, Jakarta-Indonesia
Keywords: Leaders, Conflict Management, Stress

Abstract

The journey in life does not always go as straight as expected, this is influenced by many factors in carrying out a journey that needs to be addressed wisely. As a leader, you need to have a strategy for dealing with conflict and stress in an organization. This study aims to find out previous research discussing leadership, conflict and stress management. This research was conducted using the literature review method obtained in research on Scopus indexed journals as well as previous studies on leadership, conflict and stress management in an organization. From the study of the literature it can be obtained an understanding of the notion of leadership, leadership styles and definitions of conflict, causes of conflict, positive and negative impacts of conflict, conflict management strategies, conflict management processes, phases of team development related to conflict, the relationship between conflict and stress, conflict from a personality perspective, and the role of leadership theory in conflict management. With this literature review, it can provide an understanding to leaders in giving attention and needs to stakeholders in the organization by analyzing and minimizing conflict and stress with an approach and openness to every problem that occurs, both internal and external. The strategy of family and mutual openness has a positive impact on reducing conflict and stress in the organization. In fact, life is expected to be harmonious and sustainable by prioritizing concepts and upholding respect and mutual respect among others and being optimistic about making changes, being grateful and patient for everything that has been ordained by Allah. As a leader who is a role model in making decisions fairly and wisely and needs to strive to manage time, solve problems and share experiences in leading.

Published
2023-09-27