THE POWER OF CHATBOTS IN ENGLISH LANGUAGE LEARNING: A NEW AGE OF LEARNING
Abstract
Chatbots are a new type of artificial intelligence. Chat bots are software systems that use natural language processing to assist humans with a variety of tasks. This study investigates the effectiveness of chatbots in English language learning and investigates undergraduate students' viewpoints. The study's goal is to better understand the benefits and drawbacks of employing chatbots in language learning, as well as to examine students' opinions of their efficacy. The qualitative descriptive methodology was used in the research, the researchers used to collect data from 1 to 30 undergraduate students for questionnaires and 3 students for interviews at Sultan Maulana Hasanuddin State Islamic University in Banten. The findings and discussion underscore chatbots' potential to provide speedy, tailored assistance in English language acquisition. While the report emphasizes their ease of use and accessibility, it also notes constraints such as possible errors and platform limits. Overall, chatbots have the potential to improve accessibility and provide individualized help in language instruction
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